Terms of
service.
The short version: one payment before the shoot, unlimited revisions in the window, a full licence once paid.One payment, unlimited revisions in the window, a full licence.
Legal · last updated 13/10/2026
The short version: one payment before the shoot, unlimited revisions in the window, a full licence once paid.One payment, unlimited revisions in the window, a full licence.
Legal · last updated 13/10/2026
An invoice is issued when you book. Full payment must be received before the shoot day. If payment isn't received in time, we reserve the right to postpone or cancel the booking.
All prices are in GBP and exclusive of VAT where applicable. The price of a Sprint is set by how far ahead the shoot day is booked, as shown on the booking page on the day you book: £2,990 eight weeks or more ahead, £3,490 four to eight weeks ahead, £3,790 inside four weeks, £4,290 inside 14 days of booking where we can fit it in. The £2,990 price applies when the invoice is paid within seven days of confirmation; otherwise the £3,490 price applies. We Should Create Ltd is registered in England and Wales (company number 11339011).
Rescheduling requests made at least 14 days out are handled at our discretion and subject to availability. Inside 14 days may be treated as a cancellation. Moving a shoot day later keeps your price. Moving it earlier moves it to the price for the new lead time.
The exact content output is agreed during pre-production and may include social videos, photography, long-form video, ad content and other branded assets. All content is delivered in high-quality digital formats.
You get unlimited revision requests during the 2-day editing window. Any changes requested after this window are billed at £55/hour.
If we don't hear back from you during the editing window, drafts will be considered final.
Once paid in full, you receive a perpetual, worldwide, royalty-free licence to use everything we create for your business: across any platform, in any format, forever.
You cannot resell or sub-licence the content to third parties. We retain underlying copyright in the original materials but will never provide your content to another client.
Raw footage is not included by default but can be purchased as an add-on. Full details are provided in your service agreement at booking.
We love showing off our work. By default, we may use content we create for you in our portfolio and on our socials, but we always wait at least 30 days after delivery before posting anything.
If your project is confidential or tied to an unreleased campaign, just let us know and we'll hold off until you give the green light. You can ask us to remove any portfolio use at any time.
Our liability is limited to the total amount you've paid us. We're not responsible for indirect losses such as lost revenue or missed opportunities.
These terms are governed by the laws of England and Wales. Any disputes would be handled in the courts of England and Wales.
Neither party is liable for delays or cancellations caused by events outside their control: severe weather, illness, or other genuine emergencies. In those cases we'll always try to reschedule first.
If you are not happy with what we deliver, tell us within 7 days of delivery and we will put it right first. If you are still not happy after that, we will refund the Sprint fee in full.
The guarantee covers the quality of the delivered content against the brief agreed in pre-production. It does not cover a change of mind about the brief after the shoot, extras bought separately, or costs we have paid to third parties on your behalf such as locations, models or travel. One claim per Sprint. Content that has been published or used counts as accepted.